Frequently Asked Questions

I ordered a pre-assembled product. Can I cancel my order?

All personalized products can be cancelled within 8 hours of your order. Non-personalized assembled products can be cancelled within 24 hours of your order.

How soon the order will be shipped?

Orders will be shipped in 3 - 7 BUSINESS DAYS via USPS First Class Mail/ Priority Mail. Also, You will receive the USPS tracking number once the order is shipped. Please reach out to me if you have any questions.

Can you ship printed copies of your Printables/ Digital Downloads?

Yes, I can ship the printed copies of any of my Printables. Please please message me or email me. I will get back to you ASAP.

How do I get the Printables/Digital Downloads after my purchase?

After your purchase, you will see a Download page where you can download all the files associated with your order.

You will also receive an Email with the download link.

If you have any trouble in downloading the files, please message me or email me. I will get back to you ASAP.

What if I can't download the Printables/Digital Downloads?

If you have any trouble with downloading the files, please contact me. I can email you the files.

How to cancel my Printables/ Digital Downloads order and get the refund?

All sales for the Digital Downloads are FINAL and NONREFUNDABLE.

If you have any questions, please contact me before your purchase. I'm happy to help with any questions you have.

I have an issue while printing the PDF from Mac/ iPhone/ iPad. Few of the images printed out with black box in the background. How to fix it?

👉 Don't open/ print the PDF using the Preview application or Web browser.

👉 Open and print the PDF using Adobe Acrobat Reader application.

👉 Adobe Acrobat Reader application is FREE to download on any device.

Mac uses an application called "Preview" to open the PDF files. So, Do not open the PDF files by clicking on it. By default, It will open it in the Preview app. You can also open the PDF file in your web browser. But this will not fix the printing issue.

To fix this issue:

  • Install Adobe Acrobat Reader application
  • Launch (Open) Adobe Acrobat Reader application
  • Click "File"
  • Select "Open"
  • Browse and choose the PDF file
  • Open and Print the PDF file

For more details, please refer here:
https://playingtots.com/blogs/fix-printing-black-boxes-issue.html

Can I print the files on A4 size paper?

Yes, you can print the files on A4 paper. You need to change the "Paper Size" option to "A4" in your printer settings and print.

If you would like to try printing out on A4 paper and make a sample page, Click here to get the FREE BUSY BOOK sample pages!! 

How to make a Busy Book using the Printables/Digital Downloads I purchased?

Here is the complete tutorial on how to make the Busy Book/ Learning binder using the printables. Includes video tutorial, detailed STEP BY STEP instructions, assembling supplies list and the Amazon recommendations for the supplies/ tools.

👉 Click to read!!

👉 Click to watch the video!!

👉 Here is a list of the Amazon products I use: Click to buy the supplies!!

What do I need to assemble the Busy Book?

You will need:
  • Printer (Optional - You can print at your local shop)
  • Printer Paper/ Card Stock (Optional)
  • Laminator
  • Laminating Pouches
  • Scissors

Optional

  • Sheet Protectors
  • Corner Punch
  • Hook and Loop Self Adhesive Dots ( Clear/ White) (0.59" / 0.78")
  • 3 Hole Punch
  • 3-ring Binders
  • Pencil Pouch/ Ziploc Bags/ Pencil case (to store pieces)
  • Binder Rings
  • Dry Erase Marker and an Eraser
  • Paper Trimmer

Please feel free to message if you have any other questions and I will get back to you ASAP.